As an event organizer, we strive to provide clear guidelines regarding ticket purchases and refunds to ensure a smooth experience for all our customers. Our policy is designed to be fair and transparent, with the following key points:

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Tickets are considered final sale, and refunds are generally not accepted.

In the event of a cancellation or postponement, customers will receive full refunds.

We kindly ask customers to allow 7 business days for the processing of their final refund.

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It's important to note that while refunds are typically not issued under normal circumstances, we prioritize customer satisfaction and guarantee a full refund if the event is canceled or rescheduled. Your trust and understanding are greatly appreciated as we work diligently to provide you with the best possible experience. Thank you for your support.

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No Chargeback Policy:

 

We take chargebacks very seriously and strive to provide fair and transparent transactions for all our customers. Any false or fraudulent chargeback attempts will be thoroughly investigated and may result in legal action in accordance with the laws of the state of Texas.

 

Our Commitment:

 

- We are committed to providing high-quality products/services and exceptional customer service.

- We encourage customers to contact us directly to address any issues or concerns before initiating a chargeback.

- We will work diligently to resolve any disputes or discrepancies in a timely and professional manner.

 

Reporting Fraudulent Activity:

 

If you believe that a chargeback has been initiated fraudulently, please contact our customer support team immediately to report the issue. We will investigate the matter and take appropriate action to prevent future occurrences.

 

Legal Disclaimer:

 

Please be aware that any false or fraudulent chargeback attempts may result in legal action being taken against the individual responsible. We reserve the right to pursue legal remedies to protect our business and uphold our no chargeback policy.

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